Privacy policy

Privacy Policy Summary

We only collect the information we need to process your order, keep your account secure, and improve your experience on our website. This includes basic details like your name, contact information, delivery address, and how you browse our site. Your payment details are handled securely by Shopify.

We use this information to fulfil your orders, provide customer support, prevent fraud, and improve our shop. We never sell your data. We only share it with trusted services such as Shopify and Google Analytics so we can run our store smoothly.

You’re in control of your data. Under UK GDPR, you can request access, corrections, deletion, or changes to how your information is used at any time. Just contact us and we’ll be happy to help.

For full details, please read the complete policy below.

Ellisa J. Hague Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from EJHFineArt.com. It is written in accordance with the UK GDPR and the Data Protection Act 2018.


1. Information We Collect

Device Information

When you browse the site, we automatically collect certain information, including:

  • browser type

  • IP address

  • time zone

  • cookies

  • pages viewed

  • referral websites

  • search terms

  • site interactions

This helps us understand how visitors use the site, improve performance, and detect potential fraud or security risks.

Order Information

When you make (or attempt to make) a purchase, we collect:

  • name

  • billing and shipping addresses

  • payment details (processed securely by Shopify)

  • email address

  • phone number

This information is required to process your order, communicate with you, and arrange delivery.


2. How We Collect Information

We use the following tools and technologies:

  • Cookies – small data files stored on your device to improve your browsing experience. You can learn more about cookies and how to disable them at allaboutcookies.org.

  • Log Files – track actions on the site (IP address, browser type, pages visited) for performance and security.

  • Web Beacons, Tags, and Pixels – used to analyse site usage and customer behaviour.


3. How We Use Your Information

We use your personal information to:

  • process and fulfil orders

  • send order confirmations, invoices, and updates

  • communicate with you about products, offers, or support

  • screen for fraud or security risks

  • improve website performance, analytics, and marketing

  • comply with legal obligations


4. Legal Basis for Processing

We process your information under the following legal bases:

  • Contractual Necessity – to fulfil your order and provide requested services

  • Legitimate Interests – to improve our services, prevent fraud, and market relevant products

  • Consent – for optional marketing communications

  • Legal Obligation – to comply with applicable laws and regulatory requirements


5. Sharing Your Information

We share your information with trusted third‑party providers to operate our store effectively:

  • Shopify – our e‑commerce platform (see Shopify’s Privacy Policy)

  • Google Analytics – to understand customer behaviour (see Google’s Privacy Policy; opt‑out available via Google Opt‑Out tools)

We may also share information to comply with legal obligations, respond to lawful requests, or protect our rights.


6. Advertising & Marketing Choices

We may use targeted advertising to share relevant updates and offers. You can opt out of targeted advertising via:

  • Facebook Ads Settings

  • Google Ads Settings

  • Bing Ads Settings

  • Digital Advertising Alliance

You may withdraw consent for marketing emails at any time by using the unsubscribe link or contacting us directly.


7. Your Rights (UK GDPR)

You have the right to:

  • be informed about how your data is used

  • access the personal data we hold

  • correct inaccurate information

  • request deletion of your data

  • restrict or object to processing

  • request data portability

  • withdraw consent for marketing at any time

To exercise these rights, please contact us using the details below.


8. International Data Transfers

Your information may be processed outside the UK (e.g., Canada or the United States). Where this occurs, we ensure compliance with UK GDPR through appropriate safeguards, such as Standard Contractual Clauses.


9. Data Retention

We retain order information for our records unless and until you request its deletion. We may retain certain information where required for legal, tax, or regulatory purposes.


10. Minors

This site is not intended for individuals under 18 years of age. Some artworks may include general artistic nudity.


11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page.


12. Contact Us

For questions, concerns, or complaints regarding this Privacy Policy or your personal data, please contact:

Ellisa J. Hague Email: Ellisa@EJHfineart.uk